post https://tophatter.com/merchant_api/v1/orders/refund.json
Refund Reasons
Reason | Description |
---|---|
no_buyer_communication_regarding_size | The size and/or color the customer requested is not available, or you're not able to determine which size and/or color the customer wants. |
incorrect_buyers_address | The customer's shipping address is not valid and you're not able to determine what the customer's valid shipping address is. |
buyer_requested_through_ticket | The customer requested a refund via a support ticket. |
buyer_requested_through_resolution_center | The customer requested a refund via the resolution center. |
buyer_requested_a_return | The customer has returned the product. |
delay_in_shipping | There will be a significant delay in shipping, which will likely leave the customer unsatisfied. |
out_of_stock | You no longer have the item in stock. |
in_stock_items_damaged | You have this product in stock, but it is damaged. |
untrackable | The order has been lost while in transit to the customer. |
other | None of the other options are applicable. |